After Sales Service

After Sales Service
The purpose of after-sales service is to ensure customer satisfaction with the product consumption that can establish a long-term relationship with customers. Many companies consider after-sales service as one of the most important ways to increase sales that can make a difference for the brand through word of mouth marketing and thus promote the product through customers and consumers. Nano Fidar Nikan Pars Company considers not only the increase in sales of its products but also the continuation of its activities in the context of continuous communication with customer departments to ensure their satisfaction.

Instruction
Proper training how to use the product is the first step in the field of after-sales service for all businesses. In Nano Fider Nikan Pars, this training is usually done online, by phone or in person.

Technical Support
This type of service is provided to increase the impact of packaging on increasing the quality of customer products and includes technical details such as the best harvest time, the best level of ethylene, sugar and other important factors during harvest, behavioral characteristics and the best temperature to maintain a variety of products.

Measuring customer satisfaction
Depending on the type of packaging and product, after a certain period of product sales, the company will contact them to measure customer satisfaction to resolve the issue if there is a problem. This can be effective in solving customers' problems and maintaining a long-term relationship with them.

What does not include after-sales service:
Because Nano Fider Nikan Pars Company has no control over customer processes at the time of planting, post-harvest processes, storage and transportation of customers' products, so this company and its representatives have no obligation or guarantee for packaged products and all the risks in this process is entirely up to the customer, so observing the following points to reduce customer risk can be useful:

-    Putting several types of fruits and vegetables in one bag affects the function of the bag.
-    Mechanical damage to agricultural products, including crushing, rot and scratches, accelerates the process of corruption. Before packing the products, make sure of their physical health.
-    Using damaged, torn or perforated bags can severely reduce product performance. Make sure the bags are healthy before packing.
-    Disorders caused by temperature fluctuations in refrigerators or trucks due to changes in the rate of enzymatic reactions can accelerate the spoilage process.
-    To get the best result s, pack and store the products according to the instructions and tips of the experts of Nano Fidar Nikan Pars Company.